Getting started
What is Boosterberg?
What is Boosterberg?
How is Boosterberg different from Meta Ads Manager?
How is Boosterberg different from Meta Ads Manager?
Is this real advertising or fake engagement?
Is this real advertising or fake engagement?
Do I need a Facebook Ad Account?
Do I need a Facebook Ad Account?
Can I use Boosterberg for Instagram?
Can I use Boosterberg for Instagram?
Is there a free trial?
Is there a free trial?
Campaigns and promotion
How does automated promotion work?
How does automated promotion work?
What types of posts can be promoted?
What types of posts can be promoted?
- Photos
- Videos
- Link posts
- Carousels
- Text posts
How quickly are posts promoted after meeting criteria?
How quickly are posts promoted after meeting criteria?
Can I promote the same post multiple times?
Can I promote the same post multiple times?
What happens if multiple posts meet criteria at once?
What happens if multiple posts meet criteria at once?
Can I stop a promoted post?
Can I stop a promoted post?
Can I see my ads in Meta Ads Manager?
Can I see my ads in Meta Ads Manager?
Pricing and billing
How much does Boosterberg cost?
How much does Boosterberg cost?
Is Meta ad spend included in the price?
Is Meta ad spend included in the price?
What payment methods do you accept?
What payment methods do you accept?
Can I cancel anytime?
Can I cancel anytime?
Do you offer refunds?
Do you offer refunds?
Are there any hidden fees?
Are there any hidden fees?
Features and functionality
How many pages can I connect?
How many pages can I connect?
Can I manage multiple ad accounts?
Can I manage multiple ad accounts?
Does Boosterberg work with Meta Business Suite?
Does Boosterberg work with Meta Business Suite?
Can I target specific audiences?
Can I target specific audiences?
What analytics are available?
What analytics are available?
- Campaign performance metrics
- Cost per engagement/click/conversion
- ROI tracking
- Audience insights
- Post performance comparisons
- Exportable reports
Can I schedule when posts are promoted?
Can I schedule when posts are promoted?
Team and collaboration
Can I add team members?
Can I add team members?
What user roles are available?
What user roles are available?
- Admin: Full access
- Manager: Campaign management, no billing access
- Analyst: View-only with reporting
- Viewer: Limited read-only access
Can I restrict access to specific pages?
Can I restrict access to specific pages?
Security and privacy
Is my data secure?
Is my data secure?
What Meta permissions does Boosterberg need?
What Meta permissions does Boosterberg need?
- Manage your pages
- Create and manage ads
- Read insights and analytics
- Create promoted posts through the Marketing API
Can Boosterberg access my personal Facebook profile?
Can Boosterberg access my personal Facebook profile?
Do you offer two-factor authentication?
Do you offer two-factor authentication?
Technical questions
Does Boosterberg have an API?
Does Boosterberg have an API?
What integrations are available?
What integrations are available?
- Facebook and Instagram (native via Meta Marketing API)
- Slack (notifications)
- Zapier (automation)
- Google Analytics (tracking)
- Custom integrations via API
Can I export my data?
Can I export my data?
What happens to my data if I cancel?
What happens to my data if I cancel?
Troubleshooting
Why aren't my posts being promoted?
Why aren't my posts being promoted?
- Posts don’t meet your campaign criteria
- Budget limits reached
- Page connection issues
- Ad account payment problems
Why is my campaign paused?
Why is my campaign paused?
- Budget limit is reached
- Payment method is declined
- Meta connection is lost
- Ad account is disabled
Why don't my numbers match Meta Ads Manager?
Why don't my numbers match Meta Ads Manager?
- Different attribution windows
- Reporting delays (data can take 24-48 hours to finalize)
- Time zone differences