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Collaborate with your team by adding members and assigning appropriate roles and permissions.

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User roles

Boosterberg offers four role levels with different permissions:

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Admin

Full access to all features and settings. Permissions:
  • Create, edit, and delete campaigns
  • Manage all pages and ad accounts
  • Add and remove team members
  • Access billing and payment settings
  • View all analytics and reports
  • Connect/disconnect Facebook accounts
  • Delete account
Best for: Account owners, senior managers

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Manager

Manage campaigns and pages without access to billing or team settings. Permissions:
  • Create, edit, and delete campaigns
  • Manage page settings
  • View all analytics and reports
  • Export data
  • Cannot access billing
  • Cannot manage team members
Best for: Marketing managers, campaign managers

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Analyst

View-only access with reporting capabilities. Permissions:
  • View all campaigns and analytics
  • Export reports
  • Create custom reports
  • Cannot create or edit campaigns
  • Cannot access settings
Best for: Data analysts, stakeholders

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Viewer

Limited read-only access. Permissions:
  • View campaign list and basic metrics
  • View dashboard overview
  • Cannot export data
  • Cannot access detailed analytics
Best for: Clients, external stakeholders

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Adding team members

1

Navigate to team settings

Go to Settings > Team Members.
2

Click Invite Member

Click the Invite Team Member button.
3

Enter email address

Type the email address of the person you want to invite.
4

Assign role

Select the appropriate role from the dropdown.
5

Set page access (optional)

Choose which pages they can access:
  • All pages: Access to all current and future pages
  • Specific pages: Select individual pages
Restrict access to specific pages when managing multiple clients or brands.
6

Send invitation

Click Send Invite. They’ll receive an email with instructions to join.

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Managing team members

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View team members

See all team members and their details:
  • Name and email
  • Role
  • Page access
  • Last active
  • Invitation status (pending or active)

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Edit member permissions

Change a team member’s role or page access:
  1. Go to Settings > Team Members
  2. Click on the team member’s name
  3. Update role or page access
  4. Click Save Changes
Changes take effect immediately. The team member will see updated permissions on their next action.

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Remove team members

Remove a team member’s access:
  1. Go to Settings > Team Members
  2. Click Remove next to the team member
  3. Confirm removal
Removed members immediately lose access to all campaigns and data. They will not be notified.

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Resend invitations

If a team member didn’t receive their invitation:
  1. Go to Settings > Team Members
  2. Find the pending invitation
  3. Click Resend Invite
Invitations expire after 7 days.

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Page-specific access

Restrict team members to specific pages for better security and organization.

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Use cases

  • Agency managing multiple clients: Each client manager only sees their client’s pages
  • Multi-brand company: Brand managers only access their brand’s pages
  • Regional teams: Team members only see pages for their region

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Setting page access

When inviting or editing a team member:
  1. Under Page Access, select Specific Pages
  2. Check the pages they should access
  3. Save changes

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Viewing page access

See which team members have access to each page:
  1. Go to Settings > Pages
  2. Select a page
  3. View Team Access section

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Permission matrix

FeatureAdminManagerAnalystViewer
View campaigns✅✅✅✅
Create campaigns✅✅❌❌
Edit campaigns✅✅❌❌
Delete campaigns✅✅❌❌
View analytics✅✅✅Limited
Export reports✅✅✅❌
Manage pages✅✅❌❌
Connect Facebook✅❌❌❌
Manage billing✅❌❌❌
Add team members✅❌❌❌
Access API✅✅❌❌

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Team collaboration features

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Activity feed

See what your team is doing:
  • Campaign creations and edits
  • Budget changes
  • Page connections
  • Team member additions
Access at Dashboard > Activity Feed.

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Comments and notes

Collaborate on campaigns:
  • Add notes to campaigns
  • Tag team members with @mentions
  • Leave comments on performance reports

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Notifications

Team members receive notifications for:
  • Campaigns they created or manage
  • @mentions in comments
  • Budget alerts for their campaigns
  • Performance milestones

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Best practices

Grant team members the minimum permissions needed for their role. Start with Viewer or Analyst and upgrade as needed.
Audit team members quarterly:
  • Remove inactive users
  • Update roles as responsibilities change
  • Verify page access is still appropriate
When managing multiple clients or brands, always restrict access to relevant pages only.
Maintain a document showing:
  • Who has access to what
  • Why they have that access
  • When access was granted

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Troubleshooting

Causes:
  • Page access not granted
  • Page was added after invitation
Solution: Edit their permissions and grant access to the specific page.
Causes:
  • Email in spam folder
  • Incorrect email address
  • Invitation expired
Solution: Check spam folder, verify email address, or resend invitation.
Causes:
  • You don’t have admin permissions
  • Trying to remove yourself
Solution: Ask an admin to remove the member, or transfer ownership before removing yourself.

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Next steps

Set up security

Enable two-factor authentication

Control permissions

Manage Facebook permissions