Terms of Service

Effective date: July 31, 2026
Last updated: July 31, 2026

1. Who we are and what these Terms cover

These Terms of Service (the "Terms") are a binding agreement between you and BOOSTERBERG s. r. o., a limited liability company incorporated in the Slovak Republic, European Union, with its registered office at Nám. Hraničiarov 37, 851 03 Bratislava – mestská časť Petržalka, registered in the Commercial Register of the District Court Bratislava I, section Sro, insert no. 123135/B, company registration number (IČO) 51 086 506 and VAT number SK2120610239 ("Boosterberg", "we", "us", "our").

They govern your access to and use of the Boosterberg website at boosterberg.com, the Boosterberg web application, our APIs, and any related support and documentation (together, the "Service").

By creating an account, connecting a social media or advertising account, or otherwise using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy , which forms part of these Terms. If you do not agree, you must not use the Service.

2. Definitions

  • "Account" means your registered Boosterberg user account.
  • "Supported Platform" means a third-party social media or advertising platform that the Service integrates with. As of the effective date these are Meta (Facebook and Instagram) and TikTok.
  • "Connected Channel" means a Facebook Page, Instagram account, TikTok account, ad account or similar asset that you connect to the Service.
  • "Platform Data" means data we access from a Supported Platform on your behalf and with your authorisation, such as your posts, video and post performance metrics, page or profile information, and advertising campaign and performance data.
  • "Promotion Rules" means the automation rules, budgets, targeting settings and other conditions that you configure in the Service.
  • "Ad Spend" means the advertising budget charged to you by a Supported Platform for the campaigns created through the Service.

3. Eligibility and your Account

You must be at least 18 years old and legally able to enter into a contract to use the Service. If you use the Service on behalf of a company, organisation or client, you confirm that you are authorised to bind that entity to these Terms, and "you" means both you and that entity.

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity that occurs under your Account. Notify us at info@boosterberg.com immediately if you believe your Account has been compromised.

You must not share your Account with others, resell access to the Service, or use the Service to manage Connected Channels that you are not authorised to manage.

4. What the Service does

Boosterberg is an automation tool for paid social advertising. You connect your Connected Channels, you define Promotion Rules, and the Service then acts on your behalf and on your instructions to create and manage advertising campaigns that promote your own organic posts on the Supported Platforms.

Meta (Facebook and Instagram). Using the Facebook Graph API and Marketing API, and subject to the permissions you grant, the Service reads your Page and post information and performance metrics, and creates, edits, pauses and reports on advertising campaigns in your Meta Ads Manager ad account.

TikTok. Using the TikTok Display API, and subject to the permissions you grant, the Service reads your basic TikTok profile information and your public video list and performance metrics in order to identify which of your existing posts qualify under your Promotion Rules. Using the TikTok Marketing API, the Service then creates and manages advertising campaigns in your TikTok Ads Manager account that promote those existing posts.

What the Service does not do. Boosterberg does not create, publish, schedule or delete organic content on your behalf. It does not download, repost, re-upload or redistribute your videos or the content of other users, and it does not remove or alter watermarks, attribution or other creator protections. It does not access private messages. It promotes only content that you have already published on your own Connected Channels.

You remain in control. You can review, pause, edit or stop any campaign created by the Service, in the Service itself or directly in the relevant platform's ads manager, at any time.

5. Connecting platform accounts and permissions

To use the Service you must connect at least one Connected Channel through the relevant platform's official authorisation flow and grant the permissions the Service requests. We request only the permissions needed for the functionality described in Section 4.

We access, process and store Platform Data solely to provide the Service to you and for the purposes disclosed in these Terms and in our Privacy Policy . We do not sell Platform Data, and we do not share it with third parties except with the subprocessors listed in our Privacy Policy, where you instruct us to, or where we are legally required to.

You can revoke access at any time, either by disconnecting the Connected Channel inside the Service, or through the platform's own settings (for example, TikTok's "Manage app permissions" settings or Facebook's "Business Integrations" settings). Revoking access will stop the Service from managing that channel and may prevent parts of the Service from working. On revocation or on deletion of your Account, we delete or irreversibly anonymise the related Platform Data in accordance with our Privacy Policy, and you may request deletion at any time by writing to info@boosterberg.com.

Your relationship with the Supported Platforms. Your use of each Supported Platform remains governed by that platform's own terms and policies, including the TikTok Terms of Service, TikTok Community Guidelines and TikTok Advertising Policies, and Meta's Terms of Service and Advertising Standards. You are responsible for complying with them, and you must not use the Service in any way that would cause you or us to breach them. The Supported Platforms are not parties to these Terms, are not responsible for the Service, and provide no warranty for it.

6. Advertising spend and results

Ad Spend is charged to you directly by the relevant Supported Platform using the payment method on your ad account. Boosterberg does not collect, hold or process Ad Spend, and our subscription fees are separate from and additional to Ad Spend.

You are solely responsible for the budgets, caps, targeting and Promotion Rules that you configure, and for all Ad Spend that results from them, including spend generated automatically by rules you have set up. We strongly recommend that you also set spending limits directly in your ad account. You are responsible for the content, claims, targeting and legality of the ads you promote, including compliance with advertising, consumer protection, and data protection law.

We do not guarantee any particular advertising outcome, reach, engagement, conversion, cost per result or return on ad spend. Ad approval, delivery, pricing and moderation are controlled entirely by the Supported Platforms, not by us.

7. Subscriptions, fees and cancellation

Access to the paid features of the Service requires a subscription. Current pricing, billing periods and any free trial terms are shown on our website and in the Service at the time you subscribe.

  • Billing. Subscriptions are billed in advance per billing period through our payment provider. All fees are exclusive of VAT and other applicable taxes unless stated otherwise; taxes are added where required.
  • Renewal. Subscriptions renew automatically for successive periods of the same length until cancelled.
  • Cancellation. You may cancel at any time from your Account settings or by writing to info@boosterberg.com. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again afterwards.
  • Refunds. Except where mandatory law provides otherwise, fees already paid are non-refundable and we do not provide partial refunds for unused time.
  • Consumer right of withdrawal. If you are a consumer resident in the European Union, you have a statutory right to withdraw from your subscription within 14 days of concluding the contract. Where you ask us to begin providing the Service during that period, you acknowledge that you lose the right of withdrawal once the Service has been fully performed, and that you may owe a proportionate amount for what has been provided up to the point of withdrawal.
  • Price changes. We may change our prices. We will give you at least 30 days' notice by email or in the Service before a change applies to your subscription, and you may cancel before it takes effect.
  • Non-payment. If a payment fails or is overdue, we may suspend or limit your access after giving you notice and a reasonable opportunity to fix it.

8. Acceptable use

You agree not to, and not to allow anyone else to:

  • use the Service in breach of any applicable law or regulation, including those of the Slovak Republic, the European Union, and your country of residence;
  • use the Service to promote content that is unlawful, deceptive, fraudulent, discriminatory, infringing, or that breaches the advertising policies or community guidelines of a Supported Platform;
  • connect, manage or promote accounts, pages or ad accounts that you do not own or are not authorised to manage;
  • scrape, harvest, resell, sublicense or redistribute Platform Data or any other data obtained through the Service, or use it to build a competing product or to train machine learning models;
  • reverse engineer, decompile, interfere with, overload, probe or attempt to gain unauthorised access to the Service or its underlying infrastructure, or circumvent any rate limit, quota or security measure;
  • impersonate any person or entity, misrepresent your affiliation, or upload malicious code.

We may investigate suspected breaches and, at our discretion, suspend or terminate Accounts that violate these Terms.

9. Fair use policy

As with all unlimited services, some technical limits apply. We reserve the right to temporarily or permanently limit or suspend the Service for a specific Connected Channel, or for an entire Account, where the number of promoted posts exceeds 100 per Connected Channel per month, or where usage places a disproportionate load on our infrastructure or on a Supported Platform's API. In such cases we will contact you first where reasonably possible, and a revised charge may apply to continued use of the Service at that volume.

10. Your content, our intellectual property

You retain all rights to your posts, videos, creative assets, brand materials and other content. You grant us a limited, non-exclusive, worldwide, royalty-free licence to access, process, store and transmit that content and your Platform Data only as needed to operate and support the Service for you. This licence ends when you disconnect the relevant channel or delete your Account.

You warrant that you hold all rights and permissions necessary for the content you promote through the Service.

The Service, our software, branding, logos, documentation, tutorials and other materials are owned by Boosterberg or our licensors and are protected by intellectual property law. Using the Service gives you a limited, revocable, non-transferable right to use it in accordance with these Terms, and grants you no ownership in it. You must not use our branding or logos without our written permission, or remove, obscure or alter any legal or proprietary notice displayed in or with the Service.

11. Third-party platforms and dependencies

The Service depends on APIs and services operated by third parties, principally Meta Platforms, Inc. (Graph API, Marketing API) and TikTok (Display API, Marketing API). Those parties may change, restrict, deprecate, price, suspend or discontinue their APIs, or revoke our or your access, at any time and without notice to us.

We are not responsible for third-party outages, API changes, rate limiting, ad review decisions, account restrictions, or any resulting interruption, degradation or loss of Service functionality. Where a Supported Platform withdraws access, we may modify or discontinue the affected functionality; if that materially reduces the value of your subscription, you may cancel and we will refund any prepaid fees covering the period after cancellation.

12. Privacy and data protection

Our Privacy Policy explains what personal data we collect, why, on what legal basis, who we share it with, how long we keep it, and how you exercise your rights under the EU General Data Protection Regulation (GDPR).

Where we process personal data on your behalf as a processor, we do so on your documented instructions. A data processing agreement is available on request at info@boosterberg.com.

13. Communications

We may send you service announcements, security notices, administrative messages and other information related to the Service; these are part of your Account and cannot be opted out of while your Account is active. You may unsubscribe from marketing and product-news emails at any time using the link in those emails or by contacting us.

14. Term, suspension and termination

These Terms apply for as long as you have an Account. You may stop using the Service and delete your Account at any time from your Account settings.

We may suspend or terminate your Account, with notice where reasonably possible, if you materially breach these Terms, if your use creates a legal or security risk to us, other users or a Supported Platform, if required by law or by a Supported Platform, or if you fail to pay. Where the breach can be fixed, we will give you a reasonable opportunity to fix it first.

We may also discontinue the Service as a whole on at least 30 days' notice, in which case we will refund any prepaid fees covering the period after the Service ends.

On termination, your right to use the Service ends, running campaigns are no longer managed by us, and we delete or anonymise your data as described in our Privacy Policy . Sections 6, 10, 15, 16, 17 and 19 survive termination.

15. Disclaimers

The Service and all content available through it are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Service will be uninterrupted, error-free, or that it will produce any particular advertising result.

Any downloading, uploading or synchronising of data through the Service is done at your own risk, and you are responsible for any resulting damage to your systems or loss of data.

Nothing in this section limits the statutory rights of consumers, which cannot be excluded under applicable law.

16. Limitation of liability

To the maximum extent permitted by law, Boosterberg is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, goodwill, business opportunity or data, arising out of or in connection with the Service, even if we were advised of the possibility.

Our total aggregate liability arising out of or in connection with these Terms in any 12-month period is limited to the subscription fees you actually paid us for the Service during the 12 months preceding the event giving rise to the claim. For the avoidance of doubt, this limit does not make us liable for Ad Spend, which is charged to you by the Supported Platforms and is your responsibility under Section 6.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protection law.

17. Indemnity

If you use the Service in the course of a business, you agree to indemnify and hold Boosterberg harmless against third-party claims, damages, losses and reasonable costs (including legal fees) arising from your breach of these Terms, your ads and content, your breach of a Supported Platform's terms, or your infringement of a third party's rights.

18. Changes to the Service and to these Terms

We continue to develop the Service and may add, modify or remove features. We may also update these Terms, for example to reflect new features, new Supported Platforms, or legal and regulatory requirements.

We will publish any updated Terms on this page with a new "Last updated" date. For changes that materially affect your rights or obligations, we will notify you by email or in the Service at least 30 days before they take effect. If you do not agree to the change, you may cancel your subscription before it takes effect; continuing to use the Service after that date means you accept the updated Terms.

19. Governing law and disputes

These Terms are governed by the laws of the Slovak Republic, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of the Slovak Republic have jurisdiction over any dispute.

If you are a consumer resident in the European Union, this choice of law and jurisdiction does not deprive you of the protection of the mandatory consumer law of your country of residence, and you may also bring proceedings in the courts of that country.

We would rather resolve issues directly, so please contact us first at info@boosterberg.com. EU consumers may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

20. General

  • Entire agreement. These Terms, together with the Privacy Policy and any order confirmation, are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found invalid or unenforceable, the rest remains in force, and the invalid provision is replaced by a valid one reflecting its intent as closely as possible.
  • No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
  • Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
  • Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
  • Notices. We send notices to the email address on your Account; you send notices to info@boosterberg.com.
  • Language. These Terms are concluded in English, and the English version prevails over any translation.

21. Contact

BOOSTERBERG s. r. o.
Nám. Hraničiarov 37, 851 03 Bratislava – mestská časť Petržalka, Slovak Republic, European Union
IČO: 51 086 506 · VAT: SK2120610239
Email: info@boosterberg.com
Web: boosterberg.com